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RETURN POLICY

RETURN POLICY 

All sales are final. No refunds will be issued after the order has been placed. A refund or store credit will be issued only in the following rare circumstances: 

a) If the customer cancels within 2 hours after placing the order, a full refund will be provided that our design team has not begun work on the proof. 

b) If the merchandise is defective or if we made a mistake, you may return your garment to us (we will pay for shipping) and we will send you back a corrected replacement. 

UNDER NO OTHER CIRCUMSTANCES CAN AN ORDER BE CANCELED, RETURNED, OR EXCHANGED AFTER THE CUSTOMER HAS APPROVED THE PROOF. 

SIZING: As the customer, you are 100% responsible for choosing the correct size. Since all merchandise is made to order, we cannot accept returns or exchanges if you choose the wrong size. We strongly suggest that you try on someone else's jacket or go to a store to try on a jacket and determine your size before placing your order. 

Finally we want to make this an enjoyable experience and produce a jacket for you that will last a lifetime. We stand behind our quality 100%.

RETURNS WITHIN THE U.S. 

TERMS OF SALE 
Send your return to us with the shipper of your choice. Securely package your return including the Return Form, and send to:

Simply Greek
4201 Westgate Ave.Ste. A-11
West Palm Beach FL 33409

A preprinted address label is on the packing slip for your convenience. You pay for postage at the point of return. 

Please describe the nature of your problem and ways we can correct them in detail. We will then notify you via email that we’ve received your item and give you a deliver date. 

We will then correct your problem and reship your jacket back to you within 3-5 days at no additional cost to you. 

Returning a gift? Include the purchaser's name and address. Indicate how you'd like us to handle your return - exchange, refund or gift card.